Find a Doctor / Provider help

Need a doctor close to home? You can find one with CareSource’s Find a Doctor / Provider. Get the doctor’s address, phone number, office hours, and how to get there with this easy-to-use tool.

Find a Doctor / Provider is an online Provider Directory. It lists the providers you can go to. Your Primary Care Provider (PCP) is the doctor you see for your regular health care. You may need to see your PCP first before you go to other doctors.

We update Find a Doctor / Provider every day. You can find the date of the most recent update at the bottom of each page. We ask our providers to let us know:

  • When they have a new address or phone number
  • If they are accepting new patients
  • If they have age limits for the patients they’ll see
  • Which hospitals they can admit patients to
  • What languages they speak

This helps us keep our Find a Doctor / Provider up-to-date.

You will see these fields in Find a Doctor / Provider:

Search Type

The type of provider to search for:

Primary Care Physician (PCP)
Primary Care Provider, is your personal doctor. He or she will work with you to direct your health care, treat you for most of your health needs, and refer you to a specialist when needed.
Specialist
Is a provider who has completed advanced education and clinical training in a specific area of medicine such as a cardiologist (heart), or gastroenterologist (the digestive system).
Clinics/Urgent Care
A clinic where you may get care, usually on a walk-in basis, for an illness or injury that needs immediate care but is not serious enough for a visit to the emergency room.
Hospital
A facility for specialized treatment, longer-term care, surgery or emergency services. To compare hospitals, please visit: hospitalcompare.hhs.gov
Medical Equipment
Equipment used in the home, this includes oxygen, catheters, wheelchairs, diabetic supplies and more.
Name
The Provider's name is gathered at the time of Credentialing. We check this at least every three years.
NPI Number
A National Provider Identifier (NPI) is a unique 10-character identifier assigned by the Centers for Medicare & Medicaid Services (CMS) to health care providers in the United States.
Gender
The Provider's Gender is gathered at the time of Credentialing. We check this at least every three years.
Specialty
The specialty is the type of medicine that the provider practices or is certified to practice. Examples include pediatrics, gastroenterology and OB/Gyn. A provider must include his/her specialty on the Council for Affordable Quality Healthcare (CAQH) application to be credentialed. CareSource checks the provider’s board certification or education and training. We check this at least every three years.
Hospital Affiliations
Hospital Affiliations tells you the names of the hospitals where the provider can see patients. The hospital gives the provider permission to see patients there. The provider lets CareSource know hospitals where he/she can practice when he/she joins CareSource’s Provider Network. The provider must let us know if this changes. When the provider gives us this information, it is self-reported and not validated by the organization.
Medical Group Affiliations
A Medical Group is made up of more than one provider. The Medical Group Name is the name of the practice that the provider belongs to. The provider gives us this information when he/she joins CareSource’s Provider Network. The provider must let CareSource know if he/she changes his/her Medical Group Affiliation. CareSource also checks this every three years. This is called recredentialing. Some providers may belong to more than one practice. They tell CareSource if they do. When the provider gives us this information, it is self-reported and not validated by the organization.
Board Certification
The Board Certification means the provider is approved to practice in a certain specialty. Providers must tell CareSource about changes. You can find out more about a provider's Board Certification from the American Board of Medical Specialties website at www.ABMS.org. Or you can call 1-866-ASK-ABMS (275-2267). We check our providers and their specialty at least every three years.
Accepting New Patients
The provider tells us how many patients he/she can see. He/she does this when they join CareSource’s Provider Network. The provider must tell us if this changes. Sometimes, the provider has to change this to “Not Accepting New Patients”. Sometimes the provider has to change this to “Accepting Established Patients Only” when their practice is full. The provider must tell CareSource before he/she stops taking new patients. We update Find a Doctor / Provider when the provider tells us this. When the provider gives us this information, it is self-reported and not validated by the organization.
Languages Spoken by a Provider
Some of our providers speak more than one language. We list those languages in Find a Doctor / Provider. The provider tells us this when they become a participating provider. They must tell us if this changes. When the provider gives us this information, it is self-reported and not validated by the organization.
Office Locations and Telephone Numbers
We check the provider’s address and office hours on their application. We also check phone numbers and addresses throughout the year by mailings, surveys and phone calls. The provider must tell us if this changes. When the provider gives us this information, it is self-reported and not validated by the organization.
Hospital Name
We gather the Hospital's name from their Credentialing application. The hospital must tell us if this changes. When the provider gives us this information, it is self-reported and not validated by the organization.
Hospital Location
We gather the Hospital's address from their Credentialing application. The hospital must tell us if this changes. When the provider gives us this information, it is self-reported and not validated by the organization.
Hospital Accreditation
There are special organizations that credential hospitals. The hospital's accreditation status can be found on the accrediting organization’s website. Our Credentialing Department checks and asks for copies of the hospitals' accreditation certificate. Hospitals are recredentialed every three years.
To compare hospitals, please visit: hospitalcompare.hhs.gov
Public Transportation Accessible
The provider location may be easily accessible by public transportation.
Accessibility
The provider location may offer accessibility features that include: Accessible Exam Rooms, Bathroom and Stalls, Grab Bars in Bathrooms, Grab Bars in Hallways, Lifts, Scales, Wheel Chair Access, Wide Entry.
Special Experience, Skills & Training
The provider location may offer special experience, skills & training that include: Blindness or Visual Impairments, Child Welfare Concerns, Chronic Illness, Co-occurring Disorders, Deafness or Hard of Hearing, HIV/AIDS, Homeless Persons, Other Specialties, Physical Disabilities, Serious Mental Illness, Substance Use Disorders, Trauma Related Conditions.
Linguistic Capabilities
The provider location may offer additional Language and Linguistic Capabilites: Cultural Competency Trained, Interpreter Services Offered.
Program
Medicaid
Ohio Medicaid provides health coverage to families with low incomes, children, pregnant women, and people who are aged, blind, or who have disabilities.
Medicare Advantage Plans
CareSource Advantage (HMO)® and CareSource Advantage Plus™ (HMO) are designed to provide you with the best care and save you money…
Marketplace
CareSource is a Qualified Health Plan offered through the Ohio Health Insurance Marketplace.
MyCare Ohio (Medicaid - Medicare Plan)
The MyCare Ohio (Medicaid - Medicare Plan) connects Medicaid and Medicare benefits for Medicaid-Medicare enrollees.
Ohio Community Transition Program
The Community Transition Program (CTP) is offered by CareSource in partnership with the Ohio Department of Mental Health and Addiction Services (OhioMHAS). The CTP program offers you a transitional benefit meant to provide you resources in your community to assist with housing, work, transportation, and recovery supports as you transition home.

Please call Member Services at 1-800-993-0780 (TTY for the hearing impaired: 1-800-750-0750 or 711) if you need help understanding this information. We can read this information to you in English or another language. We can also send this information in other ways to help members who may have trouble reading it. You can also ask for a printed copy of the directory.